Behavioral Health FAQ

How do I know if inpatient behavioral health care is necessary?

Inpatient care is generally recommended when a person’s mental health symptoms become unmanageable at home or in an outpatient setting. Key indicators include:

  • Thoughts or plans of self-harm or harming others.
  • Severe symptoms of psychosis (hallucinations or delusions).
  • A sudden inability to perform daily self-care (eating, sleeping, or hygiene).
  • A medication crisis that requires close clinical supervision. If you or a loved one is in immediate danger, please call 988 or go to the nearest emergency room.
Do I need a referral, or can I come directly for an assessment?

In many cases, individuals can contact the facility directly to discuss concerns and determine the next steps. Referrals may also come from physicians, therapists, hospitals, other healthcare professionals, or community members.  A member of the team can help guide patients and families through the admissions and assessment process.

What happens during the assessment process?

The assessment is a confidential, no-obligation conversation with a behavioral health professional designed to help the clinical team better understand an individual’s needs and determine the most appropriate level of care.

During the assessment, a licensed professional may ask questions about current symptoms, mental health history, medical history, safety concerns and any previous treatment experiences. The team will then discuss recommendations and next steps for care.

What items are allowed (and not allowed) in the unit?

Safety is our top priority. We recommend bringing 3–5 days' worth of comfortable, modest clothing.

  • Allowed: Slip-on shoes (no laces), pajamas without drawstrings, and basic toiletries (provided they are not in glass containers or contain alcohol).
  • Prohibited: Cell phones, tablets, belts, jewelry, mirrors, and any items with sharp edges or strings.
  • Valuables: We strongly suggest leaving jewelry and large amounts of cash at home.
Can family members visit or contact patients during their stay?

Yes. We believe family support is a cornerstone of recovery. Please call us to learn about the designated visiting hours and phone times.

Will insurance cover my mental health treatment?

Most behavioral health units accept a wide range of insurance providers, including private insurance, Medicare, and Medicaid.

How long is the average stay in an inpatient unit?

The length of stay is highly individualized. Inpatient units are designed for short-term stabilization, with most patients stays averaging 3 to 7 days.

You are ready to discharge once your treatment team determines you are no longer in crisis and have a safe, structured plan for outpatient follow-up care.

Is my treatment and stay confidential?

Absolutely. Your privacy is protected under the Health Insurance Portability and Accountability Act (HIPAA).

No information regarding your diagnosis, treatment or even your presence in the facility can be released to employers, friends, or family members without your explicit written consent. The only exceptions are in specific legal circumstances or if there is a duty to protect you or someone else from immediate harm.

Is Centerpoint Health - Paris an accredited hospital?

Yes. Centerpoint Health - Paris has full Joint Commission and CMS Accreditation.

Where can I find a list of standard charges?

A link to a list of the standard charges for items and services provided by the hospital as required by Section 2718 (e) of the Public Health Service Act is available below. This list represents gross charges for individual services and does not reflect personalized estimates of hospital charges that may be applicable based on insurance discounts nor is it indicative of a patient’s out of pocket cost. In addition, several factors may affect pricing, including but not limited to the time of selection, additional expenses such as laboratory or professional fees, and additional services that depend on an individual’s specific health condition. The information is not intended to be legal, health, medical or professional advice but merely conveys general information.

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